First patient of the new year!

Today I brought back my mom to finish her appointment. She came in last semester and we started but I only got up to the OD check. When she came in today we reviewed her HH and did a quick visual intra and extraoral exam. Then we disclosed and I started scaling. I decided to work on the lower right because her anterior teeth had alot of build up. After scaling I had Instructor Hemsley check. I only had like three errors which surprised me. Then she said she wanted to check a few things and that she thought she was going to reclassify her. I asked why and all she said was because of a few things I'm seeing. Then she left and talked to Professor Costley and then she brought back the x-rays and said yeah were going to classify her as a 2 and walked away. I was way frustrated because I had nothing to go off. My mom kept asking me why the change? What does that mean? I didn't have a lot to tell her because I didn't know why specifically they had changed her. It made me really frustrated and It was difficult to focus and finish. I finished two quads. After clinic Instructor Hemsley came over and explained everything to me but, I wish It would have been during the appointment. It just made me feel like the experience was a failure. I didn't learn anything at the appointment and I wasn't able to better educated my patient. It was a good thing she still had two quads for me to clean because otherwise I wouldn't have been able to educate her on her specific needs. I hope this semester gets better:)